How RunLane works

Everything you need to know to post your first shipment or start earning on your backhaul lanes.

  1. 1

    Create your account

    Sign up with your email or Google account. Your shipper profile is provisioned automatically — no extra setup needed.

  2. 2

    Post a shipment

    Enter pickup and delivery addresses, cargo type (dry van, flatbed, reefer, or LTL), total weight, priority, and your pickup window. As you fill in the form, RunLane shows a live market-rate estimate calculated from lane distance, weight, cargo type, and priority — no need to guess or research a target price.

    Post a shipment →
  3. 3

    Get matched in under 60 seconds

    RunLane's AI scans FMCSA-verified carriers with active routes near your lane, scores them on route efficiency, reliability, cargo fit, price, availability, and proximity — then returns the top 3 ranked matches.

  4. 4

    Review your matches

    Each match card shows the carrier's company name, trust score, composite match score, and your all-in price (the carrier's rate plus RunLane's 15% platform fee, broken out below). The page header shows the market rate range for the lane, and a warning appears on any match priced above market — so you can see at a glance whether a quote is fair. Open the score breakdown to see exactly why each carrier was ranked where they were.

    View your shipments →
  5. 5

    Book your carrier

    Select a carrier and click Book. You'll see a clear cost breakdown — carrier rate, RunLane fee (15%), and total charge — then enter your payment details. The card is authorized but not charged yet. Your funds are held until you confirm delivery.

  6. 6

    Track your load

    Your carrier posts GPS updates as they move. Watch the live map on your shipment detail page from pickup through delivery.

  7. 7

    Confirm delivery & pay

    When your carrier reports the load delivered you will be notified and have 48 hours to respond. Click Confirm Delivery if it arrived, or Report a problem if it did not — payment is then held while RunLane reviews and you are not charged unless the delivery is upheld. If you do nothing for 48 hours, payment is released to the carrier automatically. If the carrier cancels before pickup, your card is never charged.

  8. 8

    Leave a review

    Rate your carrier on timeliness, cargo condition, and communication. Reviews feed directly into carrier trust scores, keeping the network quality high.

Still have questions? Contact support.

Post your first shipment